You can discover the ways to earn Canna Coins by clicking on the purple “Loyalty Rewards” button at the bottom right corner of your screen. Scroll down to the “Ways to Earn Rewards” section and learn about the different ways you can earn Canna Coins! 

The amount of Canna Coins received will match the subtotal of your purchase after discounts applied. Merchandise and Shipping excluded. Thank you!

To see the specific free products that are being offered to redeem for, click on the purple “Loyalty Rewards” button at the bottom right corner of your screen. Scroll down to “Rewards Opportunities” to see all of the free items that are being offered to redeem your Canna Coins for.

Each product varies in cost of Canna Coins to be redeemed for. The free products being offered will be rotated periodically.

You can redeem your Canna Coins after you have placed your first qualifying order and have earned Canna Coins. After your first order has been placed you can then create coupons to redeem on your future purchase. 

If you choose to pay via money order or cash, you will earn Canna Coins once we receive the payment. 

Be sure that you are logged into your account. Click on the purple “Loyalty Rewards” button on the bottom right corner of your screen. Then, scroll down to “My Rewards” and then click on “Coupons” underneath it. Underneath the item you would like to revoke and turn back into Canna Coins, click on “Revert to Canna Coins”. 

Go to your cart and scroll down to the subtotal. Click “Remove” next to the free product you would like to remove. However, the Canna Coins won’t automatically be put back, and instead turns into a “coupon”. To get your Canna Coins added back to your account, click on the purple “Loyalty Rewards” button on the bottom right corner of the page. Scroll down to the “My Rewards” section and then click the “coupon” tab. Then, you can click  “Revert to Canna Coins”. 

When you are getting an error message stating that your “coupon is not valid”, that means that the chosen loyalty reward item is no longer in stock. You will need to convert your loyalty reward coupon back to Canna Coins and pick a different loyalty item to redeem for. Here are instructions on how to revert your loyalty reward coupon back to Canna Coins:

Be sure that you are logged into your account. Click on the purple “Loyalty Rewards” button on the bottom right corner of your screen. Then, scroll down to “My Rewards” and then click on “Coupons” underneath it. Underneath the item you would like to revoke and turn back into Canna Coins, click on “Revert to Canna Coins”.

Keep an eye on our newsletter for added features and benefits for our valued loyalty members!

Depending on what time of day you entered the date of your birthday, it can sometimes translate to the day before due to our website being in universal time.